Effective from: 16 February 2026

PREAMBLE

The website https://areumilab.hu/ (hereinafter: Portal) is an internet portal operated by DPO GATE Limited Liability Company (registered office: 1182 Budapest, Déva utca 5/C, registered with the Court of Registration of the Metropolitan Court of Budapest under company registration number 01-09-446057, tax number: 32852370-2-43, hereinafter: Service Provider). The Service Provider operates a webshop on the Portal (hereinafter: Webshop), in which Customers may purchase the products offered by the Service Provider.

These General Terms and Conditions (hereinafter: GTC) define the conditions for the use of the Portal and the Webshop, for purchases and orders in the Webshop, as well as the rules applicable to the legal relationship between the Service Provider and the Customer.

GENERAL DATA

Address of the Webshop: https://areumilab.hu/

Data of the operator of the Webshop (the Service Provider): Company name: DPO GATE Limited Liability Company Registered office: 1182 Budapest, Déva utca 5/C Postal address of the place of business activity: 1182 Budapest, Déva utca 5/C Company registration number: 01-09-446057 Registered by: Court of Registration of the Metropolitan Court of Budapest Tax number: 32852370-2-43 E-mail address: info@areumilab.hu Telephone number: +36 30 412 2815

Customer service: Postal address: 1182 Budapest, Déva utca 5/C Telephone number: +36 30 412 2815 E-mail: info@areumilab.hu

Authority maintaining the register of commercial activities: Administration Department of the Mayor's Office of District XVII of the Capital City of Budapest Commercial registration number: 11408

DEFINITIONS

Portal the website and webshop operated by the Service Provider under the URL address https://areumilab.hu/, through which the Service Provider sells the Products.

Service Provider DPO GATE Limited Liability Company, which operates the Portal and provides the services in the webshop.

Customer the natural person, legal person, or other organisation without legal personality who/which uses the functions of the Portal or purchases the Products sold through the Portal. The concept of Customer includes the concept of consumer.

Consumer a consumer within the meaning of Section 8:1 (1) point 3 of the Civil Code, i.e. a natural person acting outside the scope of his/her profession, independent occupation or business activity.

Product the goods offered for sale by the Service Provider on the Portal, which Customers may purchase. The Service Provider is entitled, at its own discretion, to freely determine and modify the range of Products at any time, to discontinue the distribution and sale of certain goods, to introduce new goods, and to unilaterally modify any property of existing goods, including the price, at any time.

GTC the General Terms and Conditions of the Service Provider relating to the Portal, published on the Portal.

Courier Service the third party contracted by the Service Provider (Magyar Posta Closed Company Limited by Shares, registered office: 1138 Budapest, Dunavirág utca 2-6., company registration number: 01-10-042463, tax number: 10901232-4-44; GLS General Logistics Systems Hungary Kft., registered office: 1138 Budapest, Dunavirág utca 2-6., company registration number: 01-10-042463, tax number: 10901232-4-44), which delivers and hands over the Products ordered by the Customer on the Portal to the Customer in accordance with one of the delivery methods set out in these GTC, on behalf of the Service Provider.

Address of Residence the permanent address of the natural person Customer indicated on his/her address card; in the case of a non-natural person, the registered office recorded by the registering authority.

Delivery Address an address provided by the Customer (including parcel delivery points and methods operated by the Courier Service) to which the Customer requests delivery of the Products purchased on the Portal. The Address of Residence and the Delivery Address may differ.

Billing Address the address to which the Customer requests the issuance of the invoice. The Billing Address may differ from the Address of Residence and the Delivery Address.

Name the full name of the Customer indicated in his/her personal identification document; in the case of a non-natural person, the name registered by the registering authority.

Username the name provided by the Customer on the Portal, required for registration in the Webshop, for purchases, and for subscribing to the Newsletter. The Username and the Name may differ.

Password the unique password provided by the Customer on the Portal, required for registration in the Webshop and for purchases.

E-mail address the valid and existing e-mail address belonging to the Customer, provided by the Customer for registration on the Portal and for the Newsletter subscription.

SCOPE OF THE GTC

The scope of these GTC extends to all electronic commercial services provided through the electronic Webshop located on the Portal. Furthermore, the scope of these GTC extends to all commercial transactions concluded between the Service Provider and the Customer as defined in this contract. The provisions of Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services ("Elkertv.") shall apply to purchases in the Webshop.

Purchases in the Webshop are possible by means of an order placed electronically, in the manner set out in these GTC.

ACCEPTANCE OF THE GTC, CHARACTERISTICS OF THE CONTRACT CONCLUDED

Non-registered visitors, by visiting the Portal, accept the GTC and the Privacy Notice as binding upon themselves.

Customers, during the Registration process under these GTC, accept the GTC and the Privacy Notice as binding upon themselves by clicking as the final step of the registration.

The visitor or Customer acknowledges that he/she is entitled to use the Portal only if he/she has accepted the GTC as binding upon himself/herself.

In respect of the services offered on the Portal, an online contract is concluded between the Customer and the Service Provider, which does not qualify as a written contract.

The language of the contract is exclusively Hungarian.

The online contract is not recorded by the Service Provider, therefore it is not accessible after the conclusion of the contract. The conclusion of the online contract is evidenced by the electronically stored advertising data and data relating to the Services used, and in the case of an order or purchase of a Product, by the confirmation sent regarding the order.

There is no charge for the use of the means of distance communication used to conclude the contract.

RANGE OF SERVICES AVAILABLE ON THE PORTAL

The Service Provider sells the Products specified by the Service Provider in the Webshop operated on the Portal. The Service Provider is unilaterally entitled, at its own discretion, to change, expand, reduce the services, content, functions available on the Portal and the Products available in the Webshop, and to introduce new services, contents, functions and Products. The Service Provider informs Consumers about the availability of new services, functions, contents and Products on the Portal, among other things, on the Portal.

The Portal may be used by every visitor and Customer exclusively at his/her own risk and responsibility.

The Portal cooperates browser-independently with all regularly used and widely available operating systems and can be displayed on mobile devices (mobile phones, tablets).

PROVISIONS RELATING TO PURCHASES

The course of purchase, selection of the Product

The registered Customer, after logging into the Webshop, can place an order and purchase a Product by adding it to the cart.

The Customer is required to provide the following data during the purchase: Name E-mail address Telephone number Delivery address Billing address Tax number (in the case of a non-natural person)

The Customer alone is responsible for the truthfulness and correctness of the data provided by him/her, and the Service Provider excludes its liability in this regard. The Customer acknowledges that if he/she has not yet reached the age of 18, the consent of his/her legal representative is required for purchases on the Portal and for the conclusion of a contract under these GTC. The Service Provider is not liable for damages and adverse legal consequences arising from the absence of such legal representative consent.

The essential characteristics of each Product, its features, and instructions for the use of the goods can be learned from the information page of the specific Product.

The purchase price is always the amount indicated next to the selected Product, which, unless otherwise indicated, already includes the value-added tax. The purchase price of the Products does not include the cost of delivery, which is payable in addition to the purchase price of the Product. No separate packaging cost is charged. The prices of the Products are indicated in Hungarian forint (HUF).

The Service Provider reserves the right to unilaterally change the prices of the Products that can be ordered from the Webshop, with the modification taking effect simultaneously with its appearance in the Webshop. The modification does not affect the purchase price of Products already ordered. In the case of a price reduction occurring after the order has been sent, we are not able to refund money.

If, despite all the diligence of the Service Provider, an incorrect price appears in the Webshop, in particular a clearly erroneous price, e.g. a price significantly different from the well-known, generally accepted or estimated price of the product, or a "0" HUF or "1" HUF price appearing due to a system error, then the Service Provider is not obliged to deliver the product at the incorrect price, but may offer to deliver at the correct price, knowing which the Customer may withdraw from the purchase intention.

The Service Provider accepts the order through the Webshop only if the Customer fills in all the fields necessary for the order in full. (If the Customer fills in a field incorrectly or incompletely, he/she will receive an error message from the Service Provider.) The Service Provider bears no liability whatsoever for delivery delays or other problems or errors attributable to incorrect and/or inaccurate order data provided by the Customer.

Orders can be placed in the Webshop by clicking on the selected product and then using the Cart. The contents of the Cart can be viewed and modified by clicking on the cart icon in the Webshop, where the desired quantity of each product can be specified, or the contents of the Cart can be deleted ("Remove"). When the contents of the Cart are displayed, the Coupon Code to be used can be entered.

The Service Provider expressly draws the Customer's attention to the fact that the goods in the cart are also accessible to others, and the purchase intention only becomes effective after pressing the "Order" button. If the same Product is ordered simultaneously by two different Customers, the Customer whose order arrived earlier at the Service Provider is entitled to purchase the Product. The Service Provider's system automatically empties abandoned carts at regular intervals.

The order is placed and the offer is sent by clicking on "Order". Placing the order therefore takes place by clicking on the "Order" button, which creates a payment obligation for the Customer.

Modification and withdrawal of the order

At any stage of the order and until the order is sent to the Service Provider, the Customer has the opportunity to correct data entry errors, modify, withdraw and delete the order in the Webshop on the order interface (e.g. deleting a product from the cart by clicking on "Remove").

After the order has been sent, the Customer may request modification of his/her order at the contact details available on the Service Provider's website, which the Service Provider may fulfil at its own discretion. The Service Provider is not obliged to fulfil such modification, and in the event of refusal to fulfil the modification, the Customer cannot make any claim against the Service Provider; in this case the Customer is obliged to pay for and accept the delivered Product, but may exercise his/her right of withdrawal in accordance with the provisions of the law and these GTC. The modification of the order may be requested as long as the Service Provider has not handed over the ordered Product for delivery.

Offer commitment, confirmation

The Service Provider confirms the receipt of the order (offer to purchase) sent by the Customer to the Customer without delay, by means of an automatic confirmation e-mail, which contains the data provided by the Customer during the purchase and the transaction identifier. This confirmation e-mail merely informs the Customer that his/her order has reached the Service Provider.

This confirmation e-mail constitutes acceptance by the Service Provider of the offer made by the Customer, by which a valid contract is concluded between the Service Provider and the Customer.

The Customer is released from the offer commitment if he/she does not receive the confirmation e-mail relating to the order sent from the Service Provider without delay, but no later than within 48 hours.

If the Customer has already sent the order to the Service Provider and notices an error in the data contained in the confirmation e-mail, he/she must indicate this to the Service Provider within 1 day or may make the indication when the Service Provider contacts him/her by telephone, in order to avoid the fulfilment of unwanted orders.

The order qualifies as a contract concluded by electronic means, to which the provisions of Act V of 2013 on the Civil Code, and Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services apply. The contract falls within the scope of Government Decree No. 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses, and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.

Delivery and payment terms

The ordered Products may be received via the Courier Service used by the Service Provider, by home delivery, or by delivery to a parcel locker. The availability of delivery methods and the choice between them is beyond the control of the Service Provider, being subject to the Courier Service's influence, therefore the Service Provider excludes its liability for their availability.

The Customer can find information about the current delivery fee in the cart. Before sending the order to the Service Provider, the cart also displays the gross amount of the delivery fee as a separate item.

If multiple orders are received from a Customer on the same day, these are considered separately for the purposes of the delivery fee. If the Customer indicates this when placing the second order and there is still possibility for this based on the Service Provider's feedback, the Service Provider may consolidate the orders; however, subsequent consolidation of parcels already handed over to the Courier Service for delivery is no longer possible.

The Service Provider undertakes delivery within the territory of Hungary.

The Service Provider informs the Customer of the delivery deadlines via e-mail during the current ordering process. If the delivery time specified there cannot be met, the Service Provider informs the Customer of this by e-mail.

After the confirmation of the order, the ordered Product can be received in the manner indicated when placing the order.

After the order is received by the Service Provider, the Service Provider checks the feasibility of the order. If the ordered Product cannot be delivered to the Customer for any reason within the delivery deadline under these GTC, the Service Provider contacts the Customer by e-mail.

If the Customer chooses home delivery, the date and time of delivery within the day can be agreed directly with the Courier Service in accordance with the Courier Service's own contractual terms.

Courier Services: Company name: MPL (Magyar Posta Zrt.) Registered office: 1138 Budapest, Dunavirág utca 2-6.

Company name: GLS (GLS General Logistics Systems Hungary Kft.) Registered office: 2351 Alsónémedi, GLS Európa utca 2.

If the Customer chooses home delivery, when placing the order he/she is required to provide a delivery address where someone is present on working days (Monday-Friday) between 9 a.m. and 4 p.m. who is authorised to receive the parcel. The billing address need not be the same as the delivery address. The electronic invoice issued for the purchase is sent to the e-mail address registered during the purchase. If there is no one to receive the purchased goods when the courier arrives, the courier company will attempt delivery once more; if this is unsuccessful, the parcel is returned to the Service Provider. The courier will, if necessary, contact the Customer at the telephone number provided when placing the order.

The Consumer may settle the consideration for the Products ordered in the Webshop exclusively by online payment (by bank card payment, using SimplePay); cash on delivery (cash) payment is not possible.

After payment of the consideration for the product, the Service Provider issues an electronic invoice, which is automatically sent to the Customer's e-mail address.

INFORMATION FOR CUSTOMERS QUALIFYING AS CONSUMERS ON THE RIGHT OF WITHDRAWAL AND TERMINATION, AND ON THE COSTS OF RETURN BORNE BY THE CONSUMER

Right of withdrawal

The Customer qualifying as a consumer under the law has, pursuant to Government Decree No. 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses (hereinafter: Government Decree), a 14-day right of withdrawal and termination without reason as set out in Section 20 of the Government Decree, in respect of the Products ordered through the Portal.

In respect of the right of withdrawal and termination, the Customer under this point shall hereinafter mean exclusively the Consumer as defined by law.

The starting date of the time limit for the right of withdrawal and termination: the day of receipt of the Product, in the case of the supply of several Products, the day of receipt of the last Product supplied, by the Customer or a third party indicated by him/her, other than the carrier.

The Consumer may also exercise the above right of withdrawal during the period between the day of conclusion of the contract and the day of receipt of the product.

The Customer is not entitled to the right of withdrawal in the case of a Product not pre-manufactured, which has been produced based on the Customer's instructions or at the Customer's express request, or in the case of a Product clearly tailored to the Customer's person, or in the case of a sealed Product which, for reasons of health protection or hygiene, cannot be returned after opening following delivery.

Procedure and method of exercising the right of withdrawal

The Customer may exercise his/her right of withdrawal or termination either by means of the form letter set out in Annex 2 of the Government Decree, attached to these GTC, or by means of an unequivocal statement to that effect, which he/she is required to send to the postal address of the Service Provider specified in these GTC or to the e-mail address info@areumilab.hu. The right of withdrawal or termination is exercised within the time limit if the Customer sends it within the time limit set out in the previous paragraph. The Customer bears the burden of proving that he/she has exercised his/her right of withdrawal or termination in accordance with the provisions of this paragraph and within the time limit.

In the case of notification by post, the Service Provider takes into account the date of posting; in the case of notification by e-mail, the time of sending the e-mail, for the purposes of calculating the time limit. The Customer is required to send his/her letter as registered mail, so that the date of dispatch can be credibly proven.

In the case of the exercise of the right of withdrawal under this point by the Customer, the Service Provider shall reimburse all consideration paid by the Customer, including the costs incurred in connection with performance, without delay, but no later than within 14 days from the receipt of the statement by the Service Provider.

The reimbursement is made in such a way that the Service Provider reimburses the Customer the consideration of the purchase by bank transfer within 14 days from the receipt of the returned Product, for which purpose the Customer is required to indicate in his/her statement on the exercise of the right of withdrawal his/her bank account number to which he/she requests the reimbursement. If the Customer does not have a bank account or does not indicate it, the Service Provider contacts the Customer by telephone or e-mail to agree on the method of reimbursement; in such a case the reimbursement also takes place within 14 days from the receipt of the returned Product by the Service Provider.

No additional fee may be charged to the Customer in connection with the reimbursement.

The Service Provider may withhold the reimbursement until it has received the ordered Product back from the Customer, or until the Customer has credibly proved that he/she has returned the Product to the Service Provider; the earlier of the two dates shall be taken into account.

In the event of withdrawal or termination by the Consumer, he/she is required to return the ordered and already received Product to the address of the Service Provider indicated in these GTC no later than within 14 days. The deadline is deemed to be met if the Customer sends (posts or hands over to the courier ordered by him/her) the Product before the expiry of the 14-day deadline.

The costs of returning are borne by the Consumer. The Service Provider is unable to accept parcels returned by cash on delivery. Apart from the cost of returning the product, the Customer bears no other costs in connection with the withdrawal.

If the consumer returns the Product damaged, he/she is required to reimburse the retail purchase price of the Product to the Service Provider. The Service Provider may demand reimbursement of the depreciation resulting from use beyond that necessary to establish the nature, characteristics and operation of the Product, or its reasonable costs.

DEFECTIVE PERFORMANCE

Warranty for defects

The Customer may enforce a warranty claim for defects against the Service Provider in the event of defective performance by the Service Provider, in accordance with the rules of Act V of 2013 on the Civil Code.

The Service Provider performs defectively if the service does not comply with the quality requirements set out in the contract or in the law at the time of performance. The Service Provider does not perform defectively if the entitled party knew of the defect at the time of conclusion of the contract or should have known of the defect at the time of conclusion of the contract.

In the case of a contract between the Customer and the Service Provider, until the contrary is proved, it shall be presumed that a defect identified by the consumer within six months following performance was already present at the time of performance, unless this presumption is incompatible with the nature of the thing or the nature of the defect.

Under a contract in which the parties owe mutual services, the Service Provider is liable for defective performance under the warranty for defects.

On the basis of his/her warranty claim for defects, the Customer may, at his/her choice, request repair or replacement, except where the fulfilment of the claim chosen by the Customer would be impossible or would entail disproportionate additional costs for the Service Provider compared to the fulfilment of his/her other claims. If the Customer has not requested or could not have requested repair or replacement, he/she may demand a proportionate reduction of the consideration, or the consumer may have the defect repaired at the Service Provider's expense, or have it repaired by another party, or – as a last resort – withdraw from the contract. There is no withdrawal in the case of a minor defect.

The Customer may switch from his/her chosen warranty right to another. The Customer is required to reimburse the Service Provider for the costs caused by the switch, except where the Service Provider gave cause for the switch or where the switch was otherwise justified.

The Customer is required to inform the Service Provider of the defect without delay after discovering it. In the case of a contract between the Consumer and the Service Provider, a defect communicated within two months from the discovery of the defect is considered to have been communicated without delay. The consumer is liable for damages arising from the delay in communication. In the case of a contract between the Consumer and the Service Provider, the Consumer's warranty claim for defects expires two years from the time of performance.

In the case of a contract concluded with a Customer not qualifying as a consumer, the entitled party may enforce his/her warranty claims within a 1-year limitation period from the time of receipt.

Product warranty

In the event of a defect of the Product, the Consumer may, at his/her choice, exercise a warranty right for defects or a product warranty claim.

As a product warranty claim, the consumer may only request the repair or replacement of the defective Product.

The Product is defective if it does not comply with the quality requirements in force at the time of placing on the market or if it does not have the characteristics described in the description provided by the manufacturer.

The Consumer may enforce his/her product warranty claim within two years from the placing of the Product on the market by the manufacturer. After this period, he/she loses this right.

The Consumer may exercise his/her product warranty claim exclusively against the manufacturer or distributor of the movable thing. The defect of the product, in the case of enforcement of a product warranty claim, must be proved by the Consumer.

The manufacturer (distributor) is exempt from his/her product warranty obligation only if he/she can prove that:

he/she did not manufacture or place the product on the market in the course of his/her business activity, or the defect was not recognisable according to the state of science and technology at the time of placing on the market, or the defect of the product results from the application of legislation or a mandatory official regulation.

It is sufficient for the manufacturer (distributor) to prove one reason for exemption.

A warranty claim for defects and a product warranty claim cannot be enforced simultaneously, in parallel with each other, on the basis of the same defect. However, in the case of the successful enforcement of a product warranty claim, the warranty claim for defects relating to the replaced Product or the repaired part may be enforced against the manufacturer.

Guarantee

The Service Provider does not provide a guarantee.

COMPLAINT HANDLING, DISPUTE RESOLUTION

Complaints relating to the Portal may be submitted to the Service Provider in writing, including complaints sent by post or by electronic mail (e-mail), and orally, by personal notification, at the following contact details of the Service Provider:

Address for the submission of written complaints:

Registered office of the Service Provider: 1182 Budapest, Déva utca 5/C E-mail address of the Service Provider: info@areumilab.hu

Method of submission of oral complaints: by telephone, on +36 30 412 2815, every working day between 9:00 and 13:00.

In the case of an oral complaint, a record must be drawn up of the complaint, the complaint must be examined and, if possible, must be remedied immediately; otherwise, it must be examined within 30 days and the Customer making the complaint must be informed in writing of the result of the examination.

In the case of a written complaint, the Service Provider examines the complaint within 30 days and within this period the Service Provider also sends a substantive reply in writing to the Customer making the complaint. If the Service Provider rejects the complaint, it is required to give reasons.

If the Consumer perceives the violation of his/her consumer rights, he/she is entitled to file a complaint with the consumer protection authority competent at his/her place of residence or at the registered office of the Service Provider. After examination of the complaint, the authority decides on the conduct of the consumer protection procedure.

The consumer protection authority competent at the registered office of the Service Provider:

Government Office of the Capital City of Budapest Consumer Protection Department, Consumer Protection Division

Address: fogyasztovedelem@bfkh.gov.hu Telephone number: +36-1 450-2598 E-mail: 1117 Budapest, Prielle Kornélia utca 4/b.

For the out-of-court, peaceful settlement of consumer disputes related to the quality and safety of products and the application of product liability rules, as well as the conclusion and performance of the contract, the Consumer may initiate proceedings with the conciliation board competent at his/her place of residence or stay, or may turn to the conciliation board operating alongside the professional chamber competent at the registered office of the Service Provider. For the purposes of the application of the rules relating to the Conciliation Board, a civil organisation, church, condominium, housing cooperative, micro-, small- and medium-sized enterprise, who buys, orders, receives, uses, takes advantage of goods, or is the addressee of commercial communication or offer relating to the goods, also qualifies as a consumer pursuant to a separate law.

Contact details of the Budapest Conciliation Board:

1016 Budapest, Krisztina krt. 99. I. em. 111. Mailing address: 1253 Budapest, P.O. Box 10. E-mail address: bekelteto.testulet@bkik.hu Telephone: +36 (1) 488 21 31

In the case of a cross-border consumer dispute related to an online sales contract, consumers may resolve their cross-border disputes related to online purchases electronically through the online platform accessible at the following link by means of an electronic complaint submitted via the platform:

https://webgate.ec.europa.eu/

To do this, the consumer simply needs to register on the online platform accessible at the above link, complete an application in full, and then submit it electronically to the Conciliation Board via the platform. In this way, consumers can easily exercise their rights despite the distances.

In Hungary, the Budapest Conciliation Board (BBT) is entitled to act in cross-border disputes between consumers and traders related to online sales or service contracts.

If the Customer does not consider any statement of the Service Provider satisfactory, he/she may, in addition to possible judicial enforcement, turn to the following forums:

Hungarian Competition Authority 1026 Budapest, Riadó u. 5-11. Mailing address: 1534 Budapest, P.O. Box 958 Telephone: +36 1 472-8900 (in the case of misleading the consumer)

National Media and Infocommunications Authority Office 1015 Budapest, Ostrom u. 23-25. Tel: 36 1 457 7100 e-mail address: info@nmhh.hu

OWNERSHIP, COPYRIGHT, TRADEMARKS

The Portal, together with its associated applications, software, documentation, source and object codes, graphic, textual and other materials, is a copyrighted work protected by Act LXXVI of 1999 on copyright, in respect of which the Service Provider has exclusive ownership rights and economic copyrights.

Any use of the Portal and any content appearing on it, and any authorisation of any use, is prohibited without the consent of the Service Provider.

The Portal, as well as all patents, copyrights, design rights, business secrets, know-how and other intellectual property rights related to the Portal, constitute the exclusive property and entitlement of the Service Provider and remain the exclusive property and entitlement of the Service Provider, regardless of whether they have been separately recognised or registered under the laws of the country in which the Portal is located.

The Customer may not take any action and may not engage in any conduct that violates or endangers the intellectual property, ownership or other rights of the Service Provider, or by which he/she acquires rights in connection with the Portal.

All rights related to any reproduction, translation, modification, transformation of the Portal, decompilation of its source code, hacking, and to derivative products from the Portal, and to a newer software, system version or result, including any development or further development of the Portal, are the property of the Service Provider and fall within the exclusive entitlement of the Service Provider.

The Customer undertakes not to remove from the Portal any information relating to confidentiality, trademarks and intellectual property rights, or any rights management data.

The Customer is not entitled to use the name and logo appearing on the Portal. These designations may not be used, distributed or made public in any way by third parties without the express prior written consent of the Service Provider.

The Customer is not entitled to any use of the Portal and its content.

LIMITATION OF LIABILITY

The Service Provider provides the Portal to the Customers in its "given state", "with all its faults" and "as viewed", and the entire risk relating to appropriate quality, performance, accuracy and effectiveness lies with the Customer.

The Customer is required to provide the hardware and software environment necessary for the use of the Portal.

The Service Provider excludes its liability for consequences arising from any reasons that do not fall within the scope of the Service Provider's activities under this contract. The Service Provider is not liable for the manner and purpose for which the Customer or a third party uses the Portal – in particular, it is not liable for whether the Customer or a third party exercises his/her activity during the use of the Portal in accordance with the provisions of the applicable laws and other contracts.

It is the Customer's obligation to inform the Service Provider without delay if he/she detects an error, as well as all circumstances related thereto. The Customer undertakes to cooperate closely with the Service Provider in identifying the error and in eliminating the error, in accordance with the Service Provider's instructions. The Customer is required to inform the Service Provider of all information requested by the Service Provider during the error report.

The Customer is required to regularly back up the programs and data files on the device using the Portal, and to ensure their preservation. The Service Provider does not assume liability for the malfunction of other software products or data files stored on the Customer's devices that also use the Portal, or for data loss, or for the consequences arising therefrom; therefore, the Customer is required to act with particular care in his/her activities affecting data storage devices.

The Portal only operates in a legal and virus-free environment. The Service Provider excludes its liability for consequences and malfunctions arising from unauthorised access, improper use, hardware failure, or an inappropriate operating environment (including power failure). Purchasing on the Portal presupposes the Customer's knowledge of the technical and engineering limitations of the Internet and acceptance of the possibilities of error inherent in the technology.

The Service Provider is not liable for any damage arising at the Customer or any third party from databases connected by the Customer to the Portal, from databases created by the Customer on the Portal, or from data entered by the Customer into the Portal; only the Customer is liable for this.

The Service Provider is not liable for the correctness of the data and information appearing on the Portal, or for any damage arising at the Customer or any other third party from the use of such data and information.

The Service Provider is not liable for any content related to the Portal, including but not limited to infringing, inaccurate, obscene, indecent, threatening, offensive, derogatory, abusive or unlawful content, nor is it liable for the conduct, data transmission or data of any third party.

The Service Provider is not liable for any virus or other limiting functions affecting access to and use of the Portal, the incompatibility of the Portal with other websites, services, software and hardware, any delays or errors that the Customer experiences during the initiation, conduct or completion of data transmission or transactions performed in an appropriate and timely manner during the use of the Portal, or any damage or cost arising from the use of services provided by third parties accessible through links, or in any way connected thereto.

The Service Provider is not liable if it fails to meet any deadline or task under these GTC as a result of force majeure – in particular natural disasters, political events, delays or refusals of permits or official measures beyond the Service Provider's control, strikes, outages or interruptions of utility, telecommunications, communication services, epidemics, etc. – or if performance becomes impossible as a result of force majeure. The same provision shall be applied if the events of force majeure are linked to the performance of the Service Provider, as well as its subcontractors, contributors, and performance assistants.

If the Customer suffers damage under these GTC for which the Service Provider is liable under these GTC, the Customer is entitled to enforce his/her damages claim against the Service Provider up to a total maximum of 500,000 HUF, i.e. five hundred thousand forints. Of the damages for which it is liable, the Service Provider is liable only for those in respect of which the Customer has notified the Service Provider in writing of his/her damages claim within 6 (six) months from the occurrence of the damage or from becoming aware of it – unless a shorter limitation or claim enforcement period is established by law. The provision in this point does not apply to damage caused intentionally.

Furthermore, the Service Provider does not assume liability for any damage or consequence arising from the fact that the Customer's Username or Password necessary to access the services of the Portal has been stolen, misappropriated or otherwise unlawfully obtained, or has been lost by the Customer.

The Customer expressly waives – to the extent permitted by law – the right to enforce any claim for damages or other claim against the executive officer of the Service Provider in connection with this contract, with the exception of damage caused intentionally by the executive officer. The executive officer of the Service Provider may directly invoke this limitation of liability.

MAINTENANCE OF THE PORTAL

The Service Provider maintains and updates the Portal at its own discretion, at intervals, in a manner, with content, and frequency determined by it.

AMENDMENT OF THE GTC

The Service Provider is entitled to unilaterally amend these GTC at its own discretion. The reason for the amendment may be in particular, but not exclusively:

a material change in the circumstances of the Service Provider; a material change in technology; a change in legislation; a reason related to the operation, economic interests, technical or engineering possibilities, management, or service-influencing circumstances of the Service Provider.

The Service Provider is required to publish the GTC, as well as the GTC consolidated with the amendment, free of charge, in a clearly visible place on the Portal, on the home page of the Portal or in a manner directly accessible from there, and in a storable, displayable and printable form. The amendment of the GTC enters into force on the 8th day following publication, and the amendment of the GTC applies to all contracts concluded after the entry into force of the amendment of the GTC, as well as to those concluded before.

The Service Provider notifies the Customers of the amendment of the GTC electronically in such a way that, on the Customer's first login to the Portal after the amendment, a pop-up window informs the Customer of the amendment of the GTC and the content of the amended GTC. The Customer accepts the amendment of the GTC by clicking before logging in.

If the Customer does not protest in writing to the Service Provider against the amendment of the GTC within 8 days from publication or from notification (whichever is later), this shall be deemed to be implied conduct, by which the Consumer has expressly accepted the amendment of the GTC.

If the Customer expressly protests against the amendment of the GTC and expressly does not accept it, the Customer is entitled to terminate the contract concluded with the Service Provider by written termination with a notice period of 15 days.

TERMINATION AND TERMINATION OF THE CONTRACT

The Service Provider is entitled to terminate the contract concluded with the Customer under these GTC by written notice without reason, with a notice period of 15 days.

The Customer is entitled to terminate the contract concluded with the Service Provider under these GTC by written notice without reason, with a notice period of 15 days.

The Service Provider is entitled to terminate the contract concluded with the Customer with immediate effect, in writing, if the Customer seriously violates the provisions of these GTC.

The Parties are entitled to terminate the contract under these GTC at any time in writing by mutual agreement.

The Parties conclude the contract under these GTC for an indefinite period.

If the Customer causes damage to the Service Provider by breaching the contract under these GTC, he/she is required to reimburse it in full. The compensation obligation extends to direct damages, consequential damages, liability damages incurred as a result of the Customer's breach of contract, lost profits suffered by the Service Provider, and the costs incurred on the Service Provider's side to eliminate the damage. Any damage caused by the Customer is considered to be foreseeable damage at the time of the conclusion of the contract and at the time of the damage, which the Customer expressly acknowledges and accepts by accepting the GTC.

DISPLAY OF PRODUCTS AND VISUAL ILLUSTRATIONS

Some of the product photos on the Portal are illustrations created with artificial intelligence. The aim of the Service Provider with this is to illustrate the usage environment, atmosphere and style of the Products.

The Customer acknowledges that the images for illustration purposes seek to approximate reality, but are not binding regarding the precise characteristics of the Product (in particular size, colour shade, material effect). The specific parameters of the Product are in all cases contained in the detailed product description.

By accepting the GTC, the Customer expressly acknowledges that minor differences may occur between the AI-generated illustrations and the actual Product. The Service Provider excludes its liability for differences of such an extent that do not affect the intended use of the Product, and that arise from the digital display or from the illustration technique.

If there is a difference of such an extent in the essential characteristics of the Product (in particular its size, colour, material, functionality) that influenced the Customer in purchasing the Product, the Customer is entitled to the warranty rights for defects and product warranty rights set out in the legislation.

CLOSING PROVISIONS

If any provision of these GTC is or becomes invalid, this provision does not affect the other provisions of the agreement.

These GTC are governed by the laws of Hungary and Hungarian law, and the Hungarian authorities and courts have jurisdiction over the disputes arising therefrom.

These GTC constitute an inseparable annex to the contract concluded between the Service Provider and the Customer. By accepting the GTC, the Customer expressly declares and acknowledges that he/she has read and taken note of the provisions of these GTC, and accepts them as binding upon himself/herself.

The Parties communicate their notifications related to these GTC to each other in writing. Personal delivery, delivery by courier, delivery as postal mail, as well as delivery as electronic mail – if the electronic mail comes from the Parties' designated electronic mail address and its receipt has been confirmed by the addressee – qualify as written.

The information about the Products presented in the Webshop serves the purpose of preliminary information. The packaging of the Product purchased (received) by the Consumer contains all the information characteristic of the given Product, both regarding its composition and its use/utilisation; therefore, the Consumer is required, after receiving the Product, to read and become acquainted with the said information thoroughly – in the interest of his/her own and others' safety.

In the absence of evidence to the contrary, the notification shall be deemed to have been delivered to the other Party and read by the other Party at the following times:

in the case of delivery by courier, on the 5th day following the dispatch of the consignment; in the case of delivery abroad as airmail consignment, on the 7th day following dispatch; in the case of sending as electronic mail, by 24:00 on the 2nd working day following the day of sending the message.

Budapest, 2 March 2026.

Annex No. 1

Withdrawal/Termination Statement Template

(Please complete and return only in case of intention to withdraw from/terminate the contract).

"Addressee: DPO GATE Limited Liability Company Registered office: 1182 Budapest, Déva utca 5/C e-mail: info@areumilab.hu I/we, the undersigned, declare that I/we exercise my/our right of withdrawal/termination in respect of the contract for the sale of the following product(s) or for the provision of the following service: Date of conclusion of the contract / date of receipt: Order number: Name of the consumer(s): Address of the consumer(s): Signature of the consumer(s): (only in case of a statement made on paper) Date"